Most repairs on KilnLink involve connecting to the internet. Whether it is a bad cord or a firewall issue, the key to tracing down the issue depends on your understanding of how KilnLink works and connects to the internet. Listen to Jim Skutt describe the installation and function of KilnLink to gain this better understanding.
Words cannot express our gratitude for your patience and commitment to the products we love making for you. The number of orders for our kilns and wheels has been unprecedented. We are working hard every day to come up with creative ideas to increase our production and get your orders on the road to you with the quality and attention to detail you expect and deserve. We are confident you will be happy you waited for your Skutt!