Warranty Service

The funny thing about warranties is that they are only as good as the support structure behind them. A company could offer a 20 year warranty but when you take into account the exclusions, the waiting for call backs, and your over all frustration level, what is it really worth.

Skutt’s 2 year warranty is straight forward. If you have a failed component on your kiln within 2 years of purchasing it, we will fix it. We will pay parts AND labor. Many of our full service distributors will even repair the kiln on site. Due to the fact that it is possible to exceed the estimated life of a thermocouple before the end of the warranty period, thermocouples are the only items we do not cover under our warranty.