This document will walk you through the basic principles of troubleshooting theory so you can learn to troubleshoot your kiln more efficiently and effectively.
Basic Troubleshooting Tools and Techniques
This video discusses the 4 basic troubleshooting tools and techniques.
This video shows you how you can address problems you can see without opening the control box.
Understanding and Using Witness Cones
Witness cones can be used to verify that something is wrong with your kiln.
Using Diagnostic Software
If your KilnMaster Kiln has a green LED display (not red), you have a current sensor built into your kiln which allows us to attain amperage and voltage readings directly from your controller. This video describes how you can use these readings to troubleshoot problems with your kiln.
Troubleshooting with Error Codes
This video describes how you would use error codes to diagnose problems with your kiln. In this video we discuss ERR1 which is the most common Error Code.
This document lists the rated amperage per section of each KilnMaster model kiln. You can use this data in conjunction with the amperage readings you attain from the kilns diagnostic software to help troubleshoot your kiln.
Words cannot express our gratitude for your patience and commitment to the products we love making for you. Since the beginning of the Covid-19 pandemic the number of orders for our kilns and wheels has been unprecedented. We are working hard every day to come up with creative ideas to increase our production and get your orders on the road to you with the quality and attention to detail you expect and deserve. We are confident you will be happy you waited for your Skutt!