Many people are perfectly capable of safely and effectively troubleshooting problems with their own equipment. Only qualified electricians and trained kiln technicians should attempt any troubleshooting that involves working with a piece of equipment that is hard wired or plugged in. Please read the safety section before attempting any diagnostic tests or repairs.
Words cannot express our gratitude for your patience and commitment to the products we love making for you. The number of orders for our kilns and wheels has been unprecedented. We are working hard every day to come up with creative ideas to increase our production and get your orders on the road to you with the quality and attention to detail you expect and deserve. We are confident you will be happy you waited for your Skutt!